Hellmann UK: New Road & Rail Manager plans to further improve customs processes

It is not even six months since the United Kingdom finally left the EU's single market. The introduction of the new customs regulations caught many shippers and forwarders unprepared. Not so Hellmann Worldwide Logistics: with 70 new customs agents and simplified procedures, the company was able to prevent backlogs at border crossings. Now, with Lee Costello as the new Road & Rail Manager, Hellmann UK is realigning itself not only strategically, but also in terms of personnel.

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70 new customs agents in Dover, Lichfield and Glasgow

There was a lot of uncertainty in the industry towards the end of last year: What would be the impact of the British leaving the EU, especially against the background of expected delays in customs clearance? As can be seen today - almost seven months later - Hellmann has done its homework. With more than 70 new customs agents, Hellmann was able to prevent delays in both exports and imports. The new colleagues located in our UK headquarters in Lichfield near Birmingham Dover and Glasgow ensure smooth border-crossing processes.

Hellmann runs a dedicated customs office in Dover. The UK customs team counts more than 70 employees in Dover, Lichfield, and Glasgow.

Pre-lodgement accelerates customs clearance

Hellmann was one of the first logistics service providers to offer its customers and shippers the so-called pre-lodgement procedure for imports to the UK at the turn of the year. In this procedure, traders can submit their customs declarations even before the goods are loaded on the EU side.

This ensures that checks are only carried out if necessary and that most goods are released directly for onward travel upon import. In this way, Hellmann, in cooperation with the customs authorities, can avoid import-related waiting times and deliver your shipments safely and, above all, within the scheduled time.  

Hellmann additionally simplifies customs clearance for its customers with digital accounting services. Starting with Kuli, shippers can use a new ENS (Safety & Security Declaration) software with an interface to the customs clearance system (ASM). In addition, Hellmann's Digital Opening Pack (DOP) will enable its customers to simplify customs clearance from August.

Lee Costello, Road & Rail Manager Hellmann UK

Lee Costello - new Road & Rail Manager

In order to successfully continue the strategic development in the United Kingdom, Hellmann was able to win Lee Costello as the new Road & Rail Manager for the UK. The experienced logistics expert has already held leading positions in the logistics industry for more than 30 years, both in contract logistics and land transport. In particular, he has earned his spurs for the automotive, industrial, high-tech, pharmaceutical & healthcare sectors as well as in the area of government and defense contracts.

The new Road & Rail Manager for Hellmann UK is also a proven expert in product development and when it comes to successfully implementing change processes. His main focus is always on maximum customer focus, which he also wants to further sharpen at Hellmann. And so the plan for Hellmann is also to further increase services in the UK, developing the cooperation with partners across Europe, introducing vertical products in the area of road transport and in building on our successful customs brokerage service.

If you have any questions, please contact our experts directly:

Lee Costello
Road & Rail Manager, Hellmann UK
E-Mail: lee.costello@hellmann.com

Andreas Bunnemann
Product Manager European Road Freight
E-Mail: andreas.bunnemann@hellmann.com

Henrik Schütte

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